How we work.
ISO/IEC 17024 and 17021-1 require every certification body to publish its policies, processes and commitments openly. Here are ours.
Published policies and processes.
Policies explicitly required by the standards are published in full; the rest are published as an executive summary.
Impartiality Policy
Objective decisions, free from commercial, financial, personal or political influence.
View policyConfidentiality Policy
Protection of information obtained during the certification cycle. NDAs, classification levels, retention.
View policyAnti-Bribery and Conflict of Interest Policy
Rejection of bribery and conflict of interest. Aligned with ISO 37001:2016. Whistleblowing channel.
View policyIndependence and Non-Consultancy Policy
FVR does not provide consultancy on what it assesses. Clauses 5.2.5 and 5.2.6 of 17021-1.
View policyManagement System Policy
The overarching FVR Management System policy. Signed document.
View policyCertification Service Terms and Conditions
Terms and conditions of the FVR certification service.
View policyCode of Ethics for Certified Professionals
Ethical commitments of anyone certified by FVR under ISO/IEC 17024.
View policyCertificate Term, Cancellation and Revocation Policy
Conditions for the certificate's continued validity. Grounds for suspension and revocation.
View policyComplaints and Appeals
A formal channel to raise complaints and appeal certification decisions.
View policyWhistleblowing
Confidential channel to report conflict of interest, bribery, or misconduct.
View policyCertification Schemes
The technical scheme per standard: criteria, levels, assessment, maintenance.
View policyCertification Mark Use
Rules for correct use of the FVR logo and seal by certified individuals and companies.
View policyNeed a signed version?
Signed documents are available on request to auditors, regulators and accredited interested parties.